Behaviour support for children and adults

Make a Behaviour Support Referral

Participants can refer themselves. Family members, professionals and service providers can also refer, with the consent of the participant or their authorised nominee or guardian. You don't need every detail to get started.

Quick referral Full referral

Meg Hughes sharing play food with a young boy during a play-based session

How referral works

Four simple steps

Send a referral or call usUse either form below or call 1800 246 808. You don't need every detail.
We get in touchWe talk through the situation, goals, funding, and whether in-person or telehealth suits best.
Agreement and planningWe confirm the service agreement, consent and who should be part of the support team.
Assessment and supportAssessment begins, and practical strategies are shared with everyone involved.

Who can make a referral?

NDIS participants
Parents, carers and family members
Nominees, guardians and advocates
Support coordinators and recovery coaches
Plan managers
Support workers and disability service providers
Schools and early learning services
GPs, paediatricians and allied health professionals
Hospitals, community services and government agencies

A parent talking with a behaviour support practitioner

Option 1

Quick referral

Leave your details and we'll get back to you. It takes about 30 seconds.

If someone is in immediate danger, call 000. This form is not monitored around the clock. Prefer to talk? Call 1800 246 808.

Option 2

Full referral

Give us more detail so we can start sooner. It takes about 2 minutes. Fields marked * are required.

If someone is in immediate danger, call 000. This form is not monitored around the clock. Prefer to talk? Call 1800 246 808.

We have practitioners in Melbourne, Traralgon, Brisbane, Perth, the Gold Coast and Echuca. In Broome, Karratha, Port Hedland, Exmouth and North West WA, support is provided by North West Positive Behaviour Support. Services are delivered under the NDIS registration of Assist Disability Services Pty Ltd.

Leave this empty

1. About you (the person making the referral)

Your name * Your relationship to the participant * Organisation (if applicable) Phone * Email *

2. About the participant

First name * Last name Date of birth Age group Town or suburb * State or territory * Main contact for the participant Interpreter or cultural support needed?

3. NDIS and funding

NDIS participant? How is the plan managed? Plan end date (if known) Funding for specialist behaviour support? Support coordinator or plan manager details (optional)

4. Reason for referral

What's happening, and what support would help? * Diagnosis or disability (if you're comfortable sharing) Are any restrictive practices currently in use? Is there a current behaviour support plan? Who else is involved? (school, therapists, support workers) Preferred service How soon is support needed? Any risks we should know about before we make contact? (optional)

5. Consent

I am the participant, or I have consent from the participant or their authorised nominee or guardian to make this referral and share this information. * I understand this information will be used to respond to the referral and will be handled confidentially. *

Resources

Trusted resources

Official guidance and reputable organisations we recommend. Links open the source website.

National Disability Insurance Scheme (NDIS) ↗ndis.gov.au
Choosing a specialist behaviour support provider (PDF) ↗NDIS Commission participant fact sheet
How to choose a specialist behaviour support provider: Easy Read (PDF) ↗NDIS Commission
What to do if you are not happy with your behaviour support (PDF) ↗NDIS Commission participant fact sheet
NDIS Commission: Make a complaint ↗Report an issue with a provider
NDIS Quality and Safeguards Commission ↗ndiscommission.gov.au

Frequently asked questions

Referral questions

Do I need an NDIS plan to make a referral?

No. You can still refer and we'll talk through funding options with you, including what to ask for at a plan review.

Can I refer someone without their consent?

Referrals need the consent of the participant, or their authorised nominee or guardian. If you're unsure, call us on 1800 246 808 to talk it through.

How quickly will you respond?

We aim to contact you within two business days. If someone is in immediate danger, call 000.